Saturday, 02 December 2023 04:55

3 things people with high emotional intelligence do that make them better at small talk than most

Rate this item
(0 votes)

Emotional quotient, or EQ, is the ability to perceive, manage, control or communicate emotions.

People with a high EQ often enjoy better interactions not only with friends and family, but strangers, as well, says Matt Abrahams, a Stanford University lecturer in organizational behavior. Abrahams specializes in interpersonal communication.

"A lot of small talk is about empathy and being able to connect with the other person, and people with high EQ are able to do that better," he says.

Here are three things people with a high EQ do that make them better at small talk.

1. They validate the other person

They listen and then respond in a way that makes the other person feel understood. And they don't relate the conversation back to their own experience.

"They'll use paraphrasing or follow-up questions to demonstrate 'I heard you and I value what you said,'" Abrahams says.

If a person is talking about their recent vacation, someone with a high EQ will inquire about specifics or say "tell me more." Someone with a lower EQ might start talking about their own trips.

 

They'll use paraphrasing or follow-up questions to demonstrate "I heard you and I value what you said."

Matt Abrahams

Stanford University Lecturer

2. They mirror the other person

Mirroring refers to the unconscious act of imitating someone else's behavior in social interactions.

A person with high EQ might match the tone of voice or facial expression of the person they are having a conversation with.

3. They use open nonverbal language

Body language can also help convey that you are interested and listening.

"People who have a higher EQ are more open in their posture, they are nodding more," Abrahams says.

They also give more "backchannel" responses, like "uh-huh" and "I see."

"People with high EQ are better at understanding what's important to other people," Abrahams says.

During small talk with a stranger, this proves to be a huge asset.

 

CNBC

March 02, 2024

Shareholders funds wiped out as MTN Nigeria suffers N740bn loss on massive Naira devaluation

MTN Nigeria Plc has reported a loss before tax of N177.8 billion compared to a…
February 26, 2024

Afenifere opposes curtailing Yorubas’ right to protest against Tinubu's harsh economic policies

PRESS RELEASE Afenifere has distanced itself from the call by some renegade Afenifere members for…
March 02, 2024

I’ll tell you the secret of cancer - Caitlin Flanagan

It’s been almost 20 years since my diagnosis, and I’ve learned quite a bit. Are…
March 02, 2024

Man tries to hide stolen horse in his third-floor apartment

A 19-year-old man faces three months to five years in prison for stealing a horse…
March 01, 2024

Gunmen abduct 23 persons from Abuja community

A former Ward Chairman of the Peoples Democratic Party in the Federal Capital Territory, Alhassan…
March 02, 2024

What to know after Day 737 of Russia-Ukraine war

RUSSIAN PERSPECTIVE CIA has ‘many bases’ in Ukraine – FSB boss The CIA has “many”…
February 23, 2024

WhatsApp launches 4 new text formatting options including bulleted lists and block quotes - here's…

WhatsApp has launched four new text formatting options today These are bulleted lists, numbered lists,…
March 02, 2024

Super Eagles coach Peseiro leaves at end of contract

Nigeria's Portuguese coach Jose Peseiro said on Friday he had left the job only weeks…

NEWSSCROLL TEAM: 'Sina Kawonise: Publisher/Editor-in-Chief; Prof Wale Are Olaitan: Editorial Consultant; Femi Kawonise: Head, Production & Administration; Afolabi Ajibola: IT Manager;
Contact Us: [email protected] Tel/WhatsApp: +234 811 395 4049

Copyright © 2015 - 2024 NewsScroll. All rights reserved.