Thursday, 29 February 2024 04:45

MTN explains why calls weren’t going through yesterday

Rate this item
(0 votes)

MTN Nigeria says multiple fibre cuts are responsible for the service outage experienced by its subscribers on Wednesday.

Several users had complained about suffering network disruption.

According to a post on its X page on Wednesday, MTN said the outage is affecting voice and data services.

The telecommunications company also expressed regret at the downtime experienced by its customers.  

“You have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts, affecting voice and data services,” MTN said. 

“Our engineers are working hard to resolve with services gradually being restored in some areas.”

The telecommunications firm apologised to its clients for the inconvenience and asked “for your patience and understanding as the team works to restore full service as soon as possible”.

Meanwhile, in November 2023, a technical glitch in MTN Nigeria’s system resulted in the temporary removal of debt from the accounts of subscribers who had borrowed airtime from the company.

The firm had said customers’ balance was affected by a system glitch impacting balance enquiries.

MTN restored customers’ balances after the company’s engineers resolved the glitch.

 

The Cable

April 19, 2024

Dangote Refinery announced disruptive price of N1,000 per litre of diesel. Here’s what made that…

S&P Global has revealed that the Dangote refinery's relaxed quality standards for diesel have resulted…
April 12, 2024

At cost totaling the 2024 budgets of the 36 states plus FCT, Lagos-Calabar project is…

Presidential candidate of the Peoples Democratic Party (PDP) in the 2023 election, Atiku Abubakar, has…
April 20, 2024

Experts are worried students use AI to write papers

We may earn a commission from links on this page. Millions of students are using…
April 13, 2024

A new camera can undress people almost in real time—to send a message about AI

Nuca, a new deepfake camera, is an art project that shows how artificial intelligence can…
April 20, 2024

Gunmen strike again in Plateau, kill university student, 14 others

Tragedy struck in Plateau State on Thursday as armed assailants unleashed violence in two communities,…
April 20, 2024

What to know after Day 786 of Russia-Ukraine war

WESTERN PERSPECTIVE Ukraine downs Russian strategic bomber after airstrike kills eight, Kyiv says Ukraine shot…
April 15, 2024

Winning funding proposals written by generative AI: Should that matter to you?

Generative AI is getting better every day. We now have ChatGPT4, Claude 3, Gemini, Perplexity,…
April 10, 2024

Nigeria’s Super Falcons qualify for 2024 Olympics at South Africa’s expense

Super Falcons of Nigeria have qualified for the women’s football event of the 2024 Olympics…

NEWSSCROLL TEAM: 'Sina Kawonise: Publisher/Editor-in-Chief; Prof Wale Are Olaitan: Editorial Consultant; Femi Kawonise: Head, Production & Administration; Afolabi Ajibola: IT Manager;
Contact Us: [email protected] Tel/WhatsApp: +234 811 395 4049

Copyright © 2015 - 2024 NewsScroll. All rights reserved.