Collaboration. Businesses want it. Governments want it. Leaders frequently invoke the word whenever a formidable challenge emerges. What better way to serve customers, respond to threats, and deal nimbly with unexpected events (say, a worldwide pandemic) than to bring together different parts of an organization? Maybe you have found in your own experience, though, that the desire to collaborate does not always translate into positive results. In fact, all too many collaborative efforts fall apart because of a natural human tendency to be territorial. Understandably, people identify most strongly with the people they already know and work with on their…

Some people reach incredible heights in their careers because they happen to be the kind of creative genius who has the right idea at the right time. Most tech-whiz kids like Bill Gates, Steve Jobs and Mark Zuckerberg fall into this bucket. But what if you're the kind of entrepreneur who wasn't lucky enough to think up the idea for Facebook in 2004 and is looking for a more step-by-step path to career greatness? Then you could do a lot worse than follow the example of Uber CEO Dara Khosrowshahi. A lucky break and a fast climb Khosrowshahi started out…