Saturday, 24 December 2022 05:46

IBEDC assures customers of quality services during yuletide 

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The management of Ibadan Electricity Distribution Company (IBEDC) Plc, has assured customers across its network of its commitment to provide quality services during the Christmas holiday.

The management in a statement issued in Ibadan while wishing all its customers and Nigerians a merry Christmas and New year  celebrations, said the birth of Jesus Christ was an embodiment of sacrificial love which all  mankind should emulate. 

It said, “It is important that we dedicate ourselves to the service of humanity in line with the true teachings of Jesus Christ on tolerance, patience, brotherly kindness, care for the needy and love for one another.” 

It disclosed that measures have been put in place to ensure network stability and smooth operations during the holidays., saying “in anticipation of customers’ expectations during the holidays, we are fully equipped to ensure that faults are cleared as fast as possible to avoid unnecessary disruption of power supply.” 

The management advised customers to take advantage of its hassle free channels of payment to pay bills and vend such as Quick teller, etransact, Payarena, Jumia, Watu, Buypower and ATM to avoid disconnection during the holiday period.

It also admonished customers who may wish to pay in cash, to do so only at any IBEDC Office after which the customer must register their details and collect receipts while they can also pay through authorized agents. 

“Customers can pay cash to IBEDC accredited agents or at IBEDC Cash Offices, but they must demand for their receipts bearing IBEDC and FETS logos as proof of payment, IBEDC will not be liable for any unverified payment. 

"Our offices will remain opened during the holidays from 9am-3pm.

It encouraged motorists to avoid driving under the influence of alcohol and observe traffic rules to prevent collision with electrical poles and other accidents. 

“Ensure proper supervision of your children and wards to prevent domestic and electrical accidents this period, avoid cooking or trading under a high-tension wire, switch off all electrical appliances not in use, and please, do not engage quacks to fix any electrical faults”, the management further admonished.


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