Wednesday, 05 August 2020 05:29

WhatsApp makes it easier to fact-check forwarded messages

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WhatsApp has been clamping down forwarded messages for years, but its work still isn’t complete. Today, the platform announced a new feature that lets users search the web for more info about frequently forwarded messages.

Already, messages forwarded more than five times are labeled with a double arrow icon. Now, a magnifying glass will appear next to those messages too. If a user clicks the magnifying glass, their browser will open to news results or other info about the content they received. To maintain privacy, WhatsApp will never see the message itself.

For now, this feature is a pilot. It’s being rolled out today in Brazil, Italy, Ireland, Mexico, Spain, the UK and the US -- users will need the latest version of WhatsApp for Android, iOS or WhatsApp Web.

In 2019, after misinformation spread on WhatsApp led to violence in India, WhatsApp lowered the message forwarding limit to just five groups or users. Earlier this year, WhatsApp said it saw a “significant increase” in forwarded messages. In response, it imposed even stricter limits. Now, frequently forwarded messages (those with the double arrow icon) can only be forwarded to one chat at a time

As with past measures, allowing people to search for more info about forwarded messages won’t necessarily stop misinformation. But it could encourage users to fact-check messages before they believe them or pass them on. It’s also another way for WhatsApp to curb fake news without actually reviewing messages, so the platform is able to maintain its promises of end-to-end encryption.

 

Engadget